I will now bow out of the thread and await your response to Phani. Before making any changes to the Global Settings, I was seeing both Mouse Down and Mouse Clicks get recorded, just not with any consistency. I am using the Keepass app so I'm not sure what technology it was created with. In answering the questions that you asked Phani. I did create the LowLevelHooksTimeout setting in the registry with a value of 7000 as suggested in this article, but I continue to have issues during playback with the asynchronous dispatching turned on. So now I am stuck and my evaluation license expires at the end of this month. But then the playback would break way more often so I looked into it and found this article stating that the asynchronous dispatching needs to be turned on if you are accessing the pc remotely. I had seen the article about needing to turn off asynchronous dispatching of mouse and keyboard events, so I turned it off and that helped during recording. Changing them to Mouse Clicks worked for the most part, but then on playback sometimes it works and sometimes it doesn't. I was running through the Lesson Guidebook using the Keepass app and I noticed the Mouse Down problem. I am using Remote Desktop to access a pc with Ranorex installed. I don't mean to hijack this thread, but I too am experiencing this same issue while evaluating Ranorex.
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